Tales from the Desk

I am constantly amazed by the stupid complaints and daft questions I get asked when working on the Customer Service Desk. The other day a lady came to the desk to ask the price of a bag of mandarins – a perfectly reasonable request, so I gave her the price of £1.99.
Then she noticed the “25% Extra Free” sticker.
“So how much would it be without the extra free?” she asked.
I had to stop and think how I could answer this without making her sound like a moron. I gave up!
“Umm... £1.99” I replied.

The following day I had a guy come to the desk looking severe an authoritative. He plonked a bag of Sainsburys fresh spaghetti on the counter.
“I’d like to complain about this – this isn’t spaghetti,” he said. “I’ve been eating spaghetti for many years and my wife and I thought we would try out your fresh spaghetti, but look at it its not even round. And this doesn’t taste like normal spaghetti. I’d like to make a complaint to Sainsburys about the quality of your spaghetti.”
Rather bemused it had dawned on me that this man had never tried fresh pasta in his life and was used to the good old round dried stuff.
Dare I argue with him that this was fresh pasta and the reason it wasn’t round was that it had gone through some kind of pasta cutter. Did he want to listen and was it worth the bother? Did he realise how much of an arse he was?
“So would you like a refund?” I asked

Sadly some people have nothing better to do in life! I am more than happy to help out with the legitimate complaints and problems, but the stupid little petty niggles do get on your tits after a while.